We’re Here To Make IT Useful, Secure & Simple
Our speciality is making IT operate as expected, day in and day out.
Why Our Clients Work with Us
Comprehensive IT Solutions
Big Water Technologies delivers custom IT solutions, encompassing managed services, phone systems, security, and more. Our comprehensive approach ensures that each solution is designed to align perfectly with your specific business needs.
Seasoned Expertise and Assistance
We offer personalized support by understanding your unique requirements and delivering well-informed recommendations for technological decisions. Our team is equipped with the expertise to guide you through the complexities of IT management, ensuring you make the best choices.
Outstanding Customer Care
Our team emphasizes excellent customer service, ensuring a seamless experience from installation to ongoing support. We are always available to address any issues or concerns promptly, prioritizing your satisfaction because your success is our success.
Dedication to Your Security
We safeguard your systems from common cybercrime threats through meticulously managed security solutions and proven best practices. By maintaining a proactive stance on cybersecurity, we strive to keep your business protected from ever-evolving digital threats.
Our Mindset: IT Should Be So Simple, You Don’t Even Think About It!
Our philosophy revolves around the idea that IT should be straightforward and seamlessly integrated into your operations, allowing you to focus on what matters most: growing your business. Technology should be an asset, not a burden, and we believe that by simplifying IT management, we can minimize disruptions and provide a smooth experience. Our team strives to handle all the complexities in the background, ensuring your systems run efficiently and securely.
In practice, this mindset translates into proactive IT management and responsive support. We anticipate potential issues before they arise and handle them swiftly when they do. By automating routine tasks and customizing solutions to your specific needs, we aim to create an IT environment that works so effortlessly you barely notice it’s there. This enables you to devote your time and resources to innovation, creativity, and strategic growth.
Our IT Values
Honesty
We value truthfulness and sincerity in our words and actions. We strive to be open, straightforward, and transparent, fostering an environment of trust and authenticity.
Respect
We listen to, care for, and serve the diverse group of individuals central to our purpose: Our clients, team members, partners, and stakeholders, and build a positive team and family-oriented community. We embrace diversity, value different perspectives, and cultivate an inclusive environment where everyone feels heard, appreciated, and supported.
Trust
We build trust through transparency and open, authentic communication. We assume positive intent, and we’re the first to extend trust. We believe in taking ownership of our actions and decisions, being responsible for their outcomes, and fulfilling our commitments.
Excellence
We strive for excellence by exceeding expectations through relentless focus and a passion for high-value solutions to create raving fans and successful clients. We adhere to our core values so that we can achieve our common goals and deliver on our promises.
Innovation
We encourage new, innovative, and outside-the-box ways to consistently improve ourselves, our services, and everything we do. We focus on change that drives better outcomes. We invest in continually educating ourselves so we can educate our clients.
Integrity
We uphold the highest standards of ethics and moral principles in all our interactions. We are guided by honesty, consistency, and a commitment to doing what is right, even when no one is watching.
Our History
Big Water Tech has been in this industry since the 1970s, formed in 2010 by the merger of two companies – Intelesys & Ultracom. Back in the ’70s, when we started, business telephones systems were the most advanced piece of technology in the office. Of course, the industry and technology have evolved dramatically since then, but one thing has remained consistent; the best companies continue to adapt.
Take a look at some of our biggest success stories.
Big Water Technologies
Our Team
Meet the talented Big Water Tech team, a group of dedicated IT professionals committed to delivering innovative technology solutions. Our experts bring a wealth of diverse industry experience and a shared passion for empowering businesses through seamless, secure digital transformation.
Robert Shubow
President
“My greatest enjoyment comes from helping our customers find their way through the ever-changing world of Technology for Business. The total team approach that it takes to support our customers makes Big Water a family. A Family that I look forward to spending my working days each morning.”
John Lowery
CEO
"My greatest enjoyment comes from the hard work of staying up on the world of Technology as it rapidly changes and evolves. Then applying this so we can be the best-trusted asset our customers have so they can put their time and energy toward building their business. Their success allows us the privilege of being successful with them. We work hard to create a family like culture with our staff members and our customers, which makes Big Water a great place to be."
Lisa Sariol
Manager of Operations
"My greatest enjoyment is multi-tasking. Every day is different with its own set of challenges. I have made some life-long friends throughout my years."
Beverly Ames
Carrier Services Manager
“Everyone backs each other up. We are a big family.”
Tress Saunders
Client Success Coordinator - Carrier & Cloud
“Helping customers to achieve the best possible solution for the new telephone or data products purchased.”
Bill Hickey
Client Services Manager
“It is challenging, dynamic, ever-changing, interesting and unique.”
Jennifer Shubow
Senior Sales Executive
“I enjoy networking, and meeting new people and learning about them and their business.”
Marc Landau
IT Director
“I enjoy the opportunity of working with a motivated and dedicated group of technical professionals with the focus of solving challenges presented in today’s business environment.”
Glen Adams
Project Design Coordinator
“Helping customers. Our team gives a ton of support to achieve great customer satisfaction.”
Brian Johnson
Cabling Team Member
'TBD'
Jordan Landau
IT Team Member – Carrier & Cloud
'TBD'
Patrick Sherman
Client Services Representative
'TBD'
Relieve Yourself of IT Worries
Focus more on expanding your business while we handle your IT challenges. Let’s connect to explore how our collaboration can foster growth. With our support, you'll benefit from tailored security solutions, improved communication strategies, and a comprehensive roadmap for the future.
Give us a call at (248) 220-7714 or complete the form below to book an appointment. We're eager to kickstart your IT journey.
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