Comprehensive IT Solutions
Big Water Technologies offers tailored outsourced IT support solutions covering managed services, phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and compliance experts with the ability to protect your network while ensuring your environment exceeds regulatory requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology. That's why your success is our success. We make IT work for you - so you can drive growth.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by outsourced IT support providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive outsourced IT support and management of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.

Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services. Stay informed, stay protected, and make smarter decisions for your business.

Quick Answer:
Fake apps are malicious copies of popular software that look legitimate but secretly install malware. They are often delivered through search results using a tactic called SEO poisoning, and one download can compromise an entire business network.
This video explains how fake apps use SEO poisoning to infect business devices and what simple steps reduce the risk.
When you download a new app for work, it usually feels routine. But that moment is becoming one of the most common entry points for modern cyberattacks.
Cybercriminals are now creating convincing fake versions of trusted apps, including browsers, messaging tools, and productivity software. These fake apps are designed to look identical to the real thing, right down to logos, layouts, and download buttons.
Once installed, they can:
Spy on activity
Steal passwords and sensitive data
Monitor keystrokes and clipboard contents
Capture screens
Give attackers remote control of the device
In some cases, the fake app even installs the real app alongside the malware, so nothing appears broken. That delay is what makes these attacks so damaging.
SEO poisoning is a technique where attackers manipulate search engine rankings to push malicious websites to the top of search results.
Instead of hacking your systems directly, they hack visibility.
That means:
Your staff searches for a legitimate app
A fake site appears above the real one
The page looks professional and trustworthy
A single click installs malware
Even careful, experienced employees can be fooled because the attack exploits trust in search engines, not carelessness.
For Michigan businesses, especially professional firms, the risk goes far beyond one infected computer.
A single fake app download can:
Expose client data
Compromise email and file access
Lead to ransomware or business interruption
Trigger compliance and insurance issues
Damage client trust and firm reputation
And because these attacks often go unnoticed for weeks, the impact is usually discovered after real damage has already been done.
Start with these practical steps:
1. Control where software is downloaded
Only allow app installs from official app stores or vendor websites that employees type in manually. Avoid links from ads or search results when possible.
2. Teach staff what to check before clicking
Train employees to look closely at web addresses. Misspellings, extra characters, or unusual domains are often the giveaway.
3. Keep security tools current
Up-to-date endpoint protection, web filtering, and monitoring tools increase the chances of catching malicious installers before damage spreads.
4. Make awareness part of your culture
This is one of the most important controls. A short reminder in a team meeting or an internal email can prevent an expensive mistake.
Technology matters, but people are still your first line of defense.
Fake apps are not a one-time trend. They are part of a growing shift toward attacks that target human behavior instead of technical weaknesses. Businesses that talk openly about these risks and reinforce good habits are far less likely to be caught off guard.
Fake apps are getting better. The traps are more convincing. And the consequences are more serious.
But this is a manageable risk when you combine:
Clear download policies
Ongoing staff awareness
Proper security controls
Regular reviews of your environment
If you want help training your team, reviewing your current protections, or making sure your business is prepared for today’s threats, that is exactly what we help Michigan firms do.
Smarter Business starts with informed decisions.
Simple IT Management & Support
BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.
Hosted Voice
Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.
Disaster Recovery & Backup
An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.
Managed Cloud Environment
Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.
Managed File Sharing
BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.
Managed Security
BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .
Voice & Data Protection
BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.
Security Assessment & Reporting
Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.