A BIG Difference in Managed IT Services
More Cost-Effective: Outsourcing the entire support of your network for a flat fee, including: monitoring, unlimited helpdesk hours, antivirus and malware service, email management, security, data back-up and more. Additionally, we can bundle many other services into bigView for greater cost savings. Our system monitors antivirus software, backups, and scheduled server and application maintenance.
Facilitates Productivity: bigView is charged by a flat fee for services rendered. We keep your network fully operational round-the-clock, allowing you to focus on running your business and other important tasks.
Improved IT Support: bigView doesn’t require you to buy any dedicated software or hardware resources and often costs 30 to 60% less than a full time internal resource. Unlike the in house one person “IT GUY”, bigView is backed by Big Water Technologies entire team of technicians and network engineers. We work 24 hours a day, 7 days a week and never take a vacation or call in sick. Start capitalizing on our wide-range of experience and skills to ensure all your technology needs are properly met.
We will install software on the technology/devices that you want us to manage. The software we install on your network devices collects all information related to the health of your network and reports to us information whenever there is any technical problem at your office. Over 95% of the time we are able to fix issues remotely. When necessary; we send to your site IT technicians to fix the problem. bigView’s capabilities allow us to detect and correct potential problems before they become a more costly issue. Big Water will also manage your other vendors as part of the service. No more dealing with the copier, HVAC, security, voice or internet vendor blaming it on you. We will manage those vendor relationships for you.
Big Water Technologies will evaluate your computers and network on an on-going basis, and based on the results we find, we will then offer solutions which include improving your network, upgrading your computers, and adding products or services to improve your productivity, all in a way that the expenses can be budgeted for properly.