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The Real Cost of “Good Enough” Tech Why growing professional services firms need to stop settling for outdated tools

May 10, 20253 min read

At some point, every growing business runs into this debate:
"Do we really need to upgrade, or is our current setup good enough?"

And on the surface, "good enough" feels safe. Familiar. Cheaper. But for small and mid-sized professional services firms — law practices, accounting offices, consultants, and others — relying on "good enough" tech is often more expensive than it looks.


What Does “Good Enough” Actually Cost You?

Here’s what settling can really mean:

💸 Lost Productivity – Slow computers, glitchy software, and unreliable internet eat away at employee time and morale. Minutes turn into hours, and hours turn into missed deadlines.

🔓 Security Gaps – Older systems often lack modern security features. That “good enough” firewall or outdated antivirus might be all that stands between your client data and a ransomware attack.

📉 Missed Opportunities – While competitors automate processes, integrate AI, or streamline workflows with newer tools, your firm is stuck working twice as hard for half the output.

🧩 Poor Integration – Today’s work depends on seamless connections between systems. “Good enough” tools usually mean duplicate data entry, more manual work, and frustrated employees.

👎 Client Perception – Outdated systems can make even a top-tier firm look behind the times. Clients notice when things feel clunky.


The Hidden Opportunity Cost

Every time you delay investing in better tech, you’re making a choice — whether you realize it or not. You're choosing:

  • More downtime

  • More staff frustration

  • Slower growth

  • Higher long-term IT costs

It’s like running a race with your shoes untied and hoping for a win.


What Are Your Options?

Dedicated Fiber or Fixed Wireless
You’ll get symmetrical speeds (uploads just as fast as downloads) and better uptime guarantees. It’s a higher investment — but one that pays off in speed, reliability, and productivity.

Modern Collaboration Tools
Microsoft Teams, SharePoint, and OneDrive streamline communication, document sharing, and remote work.

Managed Security Services
Firewalls, endpoint protection, and real-time monitoring are must-haves today — and more affordable than you think when bundled with a managed IT partner.

Cloud Voice Solutions
Ditch the landline. VoIP solutions like Teams Phone unify your communication with better mobility, call quality, and flexibility.


Plan First. Spend Smart.

Most SMBs don’t have unlimited IT budgets — and that’s okay. The goal isn’t to spend more. It’s to spend smarter.

Start by creating a technology budget that’s aligned with your business goals. Focus on high-impact upgrades: faster devices, more reliable internet, and stronger cybersecurity. These are the areas that give you the best return — in productivity, protection, and peace of mind.

The biggest mistake we see? Only spending when something breaks. That reactive mindset leads to patchwork fixes, missed opportunities, and ballooning costs down the line.

Instead, take control. Set a plan. Stick to it.
The firms that win tomorrow are already planning today.


Final Thought: Don’t Let “Good Enough” Hold You Back

As your business grows, your tech needs to grow with it.

"Good enough" is rarely good enough for long.

If you’re unsure where to start, we’re here to help. Big Water Technologies partners with SMBs to create realistic, strategic tech roadmaps — with clear priorities, predictable costs, and measurable ROI.

John Lowery is the CEO of BigWater Technologies, where he leads with a passion for innovation and excellence in delivering advanced IT solutions. With over two decades of experience in the tech industry, John specializes in strategic planning, operational efficiency, and driving customer success.

John Lowery

John Lowery is the CEO of BigWater Technologies, where he leads with a passion for innovation and excellence in delivering advanced IT solutions. With over two decades of experience in the tech industry, John specializes in strategic planning, operational efficiency, and driving customer success.

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Featured Posts

Man looking at laptop with a frustrated look

The Real Cost of “Good Enough” Tech Why growing professional services firms need to stop settling for outdated tools

May 10, 20253 min read

At some point, every growing business runs into this debate:
"Do we really need to upgrade, or is our current setup good enough?"

And on the surface, "good enough" feels safe. Familiar. Cheaper. But for small and mid-sized professional services firms — law practices, accounting offices, consultants, and others — relying on "good enough" tech is often more expensive than it looks.


What Does “Good Enough” Actually Cost You?

Here’s what settling can really mean:

💸 Lost Productivity – Slow computers, glitchy software, and unreliable internet eat away at employee time and morale. Minutes turn into hours, and hours turn into missed deadlines.

🔓 Security Gaps – Older systems often lack modern security features. That “good enough” firewall or outdated antivirus might be all that stands between your client data and a ransomware attack.

📉 Missed Opportunities – While competitors automate processes, integrate AI, or streamline workflows with newer tools, your firm is stuck working twice as hard for half the output.

🧩 Poor Integration – Today’s work depends on seamless connections between systems. “Good enough” tools usually mean duplicate data entry, more manual work, and frustrated employees.

👎 Client Perception – Outdated systems can make even a top-tier firm look behind the times. Clients notice when things feel clunky.


The Hidden Opportunity Cost

Every time you delay investing in better tech, you’re making a choice — whether you realize it or not. You're choosing:

  • More downtime

  • More staff frustration

  • Slower growth

  • Higher long-term IT costs

It’s like running a race with your shoes untied and hoping for a win.


What Are Your Options?

Dedicated Fiber or Fixed Wireless
You’ll get symmetrical speeds (uploads just as fast as downloads) and better uptime guarantees. It’s a higher investment — but one that pays off in speed, reliability, and productivity.

Modern Collaboration Tools
Microsoft Teams, SharePoint, and OneDrive streamline communication, document sharing, and remote work.

Managed Security Services
Firewalls, endpoint protection, and real-time monitoring are must-haves today — and more affordable than you think when bundled with a managed IT partner.

Cloud Voice Solutions
Ditch the landline. VoIP solutions like Teams Phone unify your communication with better mobility, call quality, and flexibility.


Plan First. Spend Smart.

Most SMBs don’t have unlimited IT budgets — and that’s okay. The goal isn’t to spend more. It’s to spend smarter.

Start by creating a technology budget that’s aligned with your business goals. Focus on high-impact upgrades: faster devices, more reliable internet, and stronger cybersecurity. These are the areas that give you the best return — in productivity, protection, and peace of mind.

The biggest mistake we see? Only spending when something breaks. That reactive mindset leads to patchwork fixes, missed opportunities, and ballooning costs down the line.

Instead, take control. Set a plan. Stick to it.
The firms that win tomorrow are already planning today.


Final Thought: Don’t Let “Good Enough” Hold You Back

As your business grows, your tech needs to grow with it.

"Good enough" is rarely good enough for long.

If you’re unsure where to start, we’re here to help. Big Water Technologies partners with SMBs to create realistic, strategic tech roadmaps — with clear priorities, predictable costs, and measurable ROI.

John Lowery is the CEO of BigWater Technologies, where he leads with a passion for innovation and excellence in delivering advanced IT solutions. With over two decades of experience in the tech industry, John specializes in strategic planning, operational efficiency, and driving customer success.

John Lowery

John Lowery is the CEO of BigWater Technologies, where he leads with a passion for innovation and excellence in delivering advanced IT solutions. With over two decades of experience in the tech industry, John specializes in strategic planning, operational efficiency, and driving customer success.

Back to Blog

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