Comprehensive IT Solutions
Big Water Technologies offers tailored outsourced IT support solutions covering managed services, phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and compliance experts with the ability to protect your network while ensuring your environment exceeds regulatory requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology. That's why your success is our success. We make IT work for you - so you can drive growth.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by outsourced IT support providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive outsourced IT support and management of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.

Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services. Stay informed, stay protected, and make smarter decisions for your business.

The tactics change, but the goal is the same: trick you into giving up money, data, or access. And they’ve gotten very, very good at it.
Here are 10 of the most common scams ... and the quick moves that keep them from working on you.
Fake emails that look like they’re from your favorite store. They push fake promotions, claim there’s a problem with your account, and link to malware or credential-stealing websites.
How to stop it:
Check the sender’s email address carefully.
Go to the retailer’s website directly instead of clicking email links.
Use anti-phishing tools and security software.
Fraudsters set up realistic-looking charity websites and donation pages. They tug at your emotions to get you to give ... and keep the money.
How to stop it:
Research the charity through official sources before donating.
Beware of urgency or pressure tactics.
Pay through secure, trusted platforms.
Offers for “discounted” gift cards, or demands for payment in gift cards, are almost always fraud.
How to stop it:
Buy only from trusted retailers.
Never pay invoices or debts with gift cards ... real companies don’t ask for that.
Inspect physical cards for tampering before buying.
Fake contests collect your personal details or get you to click malware links.
How to stop it:
Verify the account is official.
Never give out sensitive info for a giveaway.
Don’t click links from unfamiliar profiles.
Scammers create fake shopping sites that look like the real thing, then steal your payment info.
How to stop it:
Double-check the website URL and look for “https://”.
Search for independent customer reviews.
Use credit cards for better fraud protection.
Fraudulent apps steal your data or install malware under the guise of being a legitimate store.
How to stop it:
Download only from official app stores.
Check the developer name and reviews.
Keep apps and devices updated.
Fake travel agencies and “too-good-to-be-true” offers designed to grab your payment info.
How to stop it:
Book through reputable sources.
Ignore unsolicited offers.
Verify all reservation details before paying.
Phony texts or emails claiming your package is delayed or undeliverable, leading to phishing sites.
How to stop it:
Track orders through the retailer or carrier directly.
Don’t give personal info via email or text.
Delete suspicious messages and contact the carrier through official channels.
Fraudsters promise massive returns or pose as legitimate crypto platforms to steal your funds.
How to stop it:
Research every offer and platform before sending money.
Use only reputable exchanges.
Avoid anything promising “guaranteed” returns.
Cybercriminals now use AI to create hyper-realistic emails, voice messages, and even video calls that look and sound like people you know.
How to stop it:
Verify unexpected requests through a second channel.
Train employees to spot deepfake and AI-generated content.
Be skeptical of anything involving urgency + payment.
The Bottom Line:
These scams work because they target people, not systems. A little skepticism, a few verification habits, and the right security tools can stop almost all of them.
If you’re a client, these protections are already baked into your security strategy. If you’re not, this list is a starting point ... but it’s not enough on its own. Hackers are adapting every day. Your defenses should, too.
Simple IT Management & Support
BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.
Hosted Voice
Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.
Disaster Recovery & Backup
An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.
Managed Cloud Environment
Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.
Managed File Sharing
BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.
Managed Security
BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .
Voice & Data Protection
BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.
Security Assessment & Reporting
Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.