Southfield and All Across Metro Detroit

Outsourced IT Support

& Phone Systems Services

From your cybersecurity to help desk, we’ve got you covered with tailored outsourced IT support to fit your needs. We are the trusted IT Services Company in Metro Detroit, to enhance productivity, protect your business, and achieve long-term success.

Outsourced IT Support & Phone Systems Services

for Southfield and All Across Metro Detroit

From your cybersecurity to help desk, we’ve got you covered with tailored outsourced IT support to fit your needs. Big Water Tech is the trusted IT Services Company in Metro Detroit, to enhance productivity, protect your business, and achieve long-term success.

Your Neighborhood Technology Success partner

Tress Saunders
Client Success Coordinator

Jennifer Shubow
Senior Sales Executive

Beverly Ames
Carrier Services Manager

Lisa Sariol
Manager of Operations

Robert Shubow
President

John Lowery
CEO

Marc Landau
IT Director

Bill Hickey
Client Services Manager

Glen Adams
Project Coordinator

Why Businesses Choose Big Water Tech

Comprehensive IT Solutions

Big Water Technologies offers tailored outsourced IT support solutions covering managed services, phone systems, cybersecurity, cloud services, and more.

Security and Compliance Experts

You can rest assured knowing we're security and compliance experts with the ability to protect your network while ensuring your environment exceeds regulatory requirements.

Exceptional Customer Service

Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.

Commitment to Client Success

You're far too busy to worry about technology. That's why your success is our success. We make IT work for you - so you can drive growth.

Client Success Stories

We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!

COLLEEN BUDDE

Franchise Owner at Office Evolution Troy

Is Your Technology Becoming Too Complex
For What It Needs To Be?

John Lowery
CEO, Big Water Tech

Big Water Tech is Here to Help Keep IT Simple with Bespoke IT Services.

At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.

Feel like you’ve been down this road before?

If you've felt burned by outsourced IT support providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.

Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.

Schedule an Appointment Today

As Your Technology Success Partner,
We're Here to Help You Drive Growth With:

Image

Simplified IT Management

BIGview offers proactive outsourced IT support and management of technology assets on a subscription basis.

Image

VoIP & Hybrid Phone Systems

Desktop & Mobile App, as well as Service Management with flexible VoIP service.

Image

Vendor Neutral Management

We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.

Image

Comprehensive Equipment Support

We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.

Low voltage cabling, paging, and camera systems designed to fit the needs of your team.

Image

Ongoing Evaluation and Planning

Stay focused on the success of your company with regular proactive business reviews.

Want to see your Score? Get it in 30 seconds!

What Clients Say About Us

Excellent Response

They have been our IT support for a number of years and we have always had excellent response for any issues we were having. We currently going through the process of setting us up for more Cyber Security and eliminating the use of a server. They are bringing us up to date with all our computer needs. Their staff is very helpful.

John Gracey

Sharon Pare

Great Experience

We have been using Big Water for managed Services and Support for the past 5-7 years and have had great experience with everything from New Purchase, to Support, to their proactiveness to help us protect our systems. I highly recommend this company for your IT needs.

Kevin Truan

Alan Borsen

Highly Recommend Their Services

The folks of Big Water are super supportive and helpful. And they thoroughly seem to enjoy find their customers huge savings. Their accurate in their communication and prompt to follow through with any promises. Highly recommend their services.

John Gracey

Korienna Cox

Managing Your Security Has Never Been Simpler

Image

Discover Your Cyber Score

Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.

Image

Create Your Cyber Roadmap

Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.

Image

Enhance Your Security

Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Want to see your Cybersecurity Score? Get it in 30 seconds!

The More You Know...

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services. Stay informed, stay protected, and make smarter decisions for your business.

These Scams Are Everywhere

These Scams Are Everywhere (And They Work)

November 04, 20253 min read

Cybercriminals don’t take days off ... and they don’t wait for a “good” time to strike. They prey on moments when people are busy, distracted, or rushing.

The tactics change, but the goal is the same: trick you into giving up money, data, or access. And they’ve gotten very, very good at it.

Here are 10 of the most common scams ... and the quick moves that keep them from working on you.


1. Phishing Emails Disguised as Retailers

Fake emails that look like they’re from your favorite store. They push fake promotions, claim there’s a problem with your account, and link to malware or credential-stealing websites.


How to stop it:

  • Check the sender’s email address carefully.

  • Go to the retailer’s website directly instead of clicking email links.

  • Use anti-phishing tools and security software.


2. Fake Charity Solicitations

Fraudsters set up realistic-looking charity websites and donation pages. They tug at your emotions to get you to give ... and keep the money.


How to stop it:

  • Research the charity through official sources before donating.

  • Beware of urgency or pressure tactics.

  • Pay through secure, trusted platforms.


3. Gift Card Scams

Offers for “discounted” gift cards, or demands for payment in gift cards, are almost always fraud.


How to stop it:

  • Buy only from trusted retailers.

  • Never pay invoices or debts with gift cards ... real companies don’t ask for that.

  • Inspect physical cards for tampering before buying.


4. Social Media Giveaway Frauds

Fake contests collect your personal details or get you to click malware links.


How to stop it:

  • Verify the account is official.

  • Never give out sensitive info for a giveaway.

  • Don’t click links from unfamiliar profiles.


5. E-Commerce Site Impersonations

Scammers create fake shopping sites that look like the real thing, then steal your payment info.


How to stop it:

  • Double-check the website URL and look for “https://”.

  • Search for independent customer reviews.

  • Use credit cards for better fraud protection.


6. Mobile Shopping App Scams

Fraudulent apps steal your data or install malware under the guise of being a legitimate store.


How to stop it:

  • Download only from official app stores.

  • Check the developer name and reviews.

  • Keep apps and devices updated.


7. Travel Deal Scams

Fake travel agencies and “too-good-to-be-true” offers designed to grab your payment info.


How to stop it:

  • Book through reputable sources.

  • Ignore unsolicited offers.

  • Verify all reservation details before paying.


8. Package Delivery Notifications

Phony texts or emails claiming your package is delayed or undeliverable, leading to phishing sites.


How to stop it:

  • Track orders through the retailer or carrier directly.

  • Don’t give personal info via email or text.

  • Delete suspicious messages and contact the carrier through official channels.


9. Cryptocurrency Scams

Fraudsters promise massive returns or pose as legitimate crypto platforms to steal your funds.


How to stop it:

  • Research every offer and platform before sending money.

  • Use only reputable exchanges.

  • Avoid anything promising “guaranteed” returns.


10. AI-Powered Personalized Scams

Cybercriminals now use AI to create hyper-realistic emails, voice messages, and even video calls that look and sound like people you know.


How to stop it:

  • Verify unexpected requests through a second channel.

  • Train employees to spot deepfake and AI-generated content.

  • Be skeptical of anything involving urgency + payment.


The Bottom Line:


These scams work because they target people, not systems. A little skepticism, a few verification habits, and the right security tools can stop almost all of them.

If you’re a client, these protections are already baked into your security strategy. If you’re not, this list is a starting point ... but it’s not enough on its own. Hackers are adapting every day. Your defenses should, too.


John Lowery is the CEO of BigWater Technologies, where he leads with a passion for innovation and excellence in delivering advanced IT solutions. With over two decades of experience in the tech industry, John specializes in strategic planning, operational efficiency, and driving customer success.

John Lowery

John Lowery is the CEO of BigWater Technologies, where he leads with a passion for innovation and excellence in delivering advanced IT solutions. With over two decades of experience in the tech industry, John specializes in strategic planning, operational efficiency, and driving customer success.

Back to Blog

Our Services

Image

Simple IT Management & Support

BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.

Image

Hosted Voice

Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.

Image

Disaster Recovery & Backup

An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.

Image

Managed Cloud Environment

Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.

Image

Managed File Sharing

BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.

Image

Managed Security

BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .

Image

Voice & Data Protection

BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.

Image

Security Assessment & Reporting

Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.

Take IT Off Your Plate...

Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.

Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.