As a trusted MSP serving Southfield, Detroit, and the surrounding areas, Big Water Tech delivers expert business Outsourced IT Support, proactive cybersecurity, 24/7 help desk, and seamless BIGVoice VoIP phone systems. We take IT off your plate so you can focus on growing your business with confidence and peace of mind.
Schedule a 30-minute call to see if we are a good fit to help your business.

Comprehensive IT Solutions
Big Water Technologies offers tailored business IT support solutions covering managed services, business phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and IT compliance experts. We are a Cyber AB Registered Practitioner for CMMC, helping Detroit businesses and government contractors meet federal cybersecurity requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology and tech problems. That's why your success is our success. We make IT work for you - so you can drive growth, productivity, and have peace of mind.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy
We’re proud to earn top marks from our clients through Crewhu’s customer feedback program. Every response helps us improve - and confirms that our team is making a real difference through responsive, friendly, and effective IT support. When our clients succeed, we succeed - and that’s what drives everything we do.

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by managed services providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive corporate IT support and IT management services of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.
Protect Your Business from Cyber Threats
Proactive monitoring, threat detection, and compliance-focused security solutions that safeguard your systems, data, and operations around the clock. Our BIGshare solution is HIPAA and PCI compliant, built for healthcare, legal, and financial services businesses.
Responsive User Assistance
Fast, reliable technical support that resolves user issues, reduces downtime, and keeps your team productive.
Empower Work, Anywhere, Anytime
Streamline collaboration, enhance productivity, and secure your business with expert Microsoft 365 setup, management, and ongoing support.
Scale Smarter, Operate Anywhere
Optimize performance, enhance flexibility, and reduce costs with secure, scalable cloud solutions tailored to your business needs.

Delivering exceptional customer service is at the heart of our IT management support services. Discover why businesses in Detroit rely on Big Water Tech for dependable IT and computer support.
Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services & solutions. Stay informed, stay protected, and make smarter decisions for your business or organization.

For most of the history of cybersecurity, attacks came at businesses directly. A hacker tried to break into your network, trick your employees into clicking something malicious, or steal credentials through a phishing email. Your defenses were built around that model. That model is increasingly being outmaneuvered by a different type of attack entirely.
A supply chain attack reaches you through software or vendors you already trust, using their access to get into your systems.
A supply chain attack does not come at you directly. Instead of targeting your business, attackers go after the companies whose software and services you already use and trust. They compromise a software vendor, insert malicious code into an update that gets distributed to that vendor's customers, or use a service provider's legitimate access to your systems as a backdoor.
You install what looks like a normal software update from a company you have used for years. The update runs automatically because you trust the source. But embedded in that update is malicious code that now has access to your systems with no obvious signs of an intrusion.
Supply chain attacks have overtaken traditional direct intrusions as the most significant global cyber threat in 2026. The reason is scale.
A skilled attacker who compromises one widely used software vendor can potentially reach hundreds or thousands of that vendor's customers simultaneously. The return on investment for attacking a supplier is far higher than attacking each customer individually. And the attack arrives through a trusted channel, which means it bypasses many of the defenses businesses have built specifically to catch untrusted inputs.
Third-party breaches now account for nearly half of all reported security incidents, according to the Verizon 2026 Data Breach Investigations Report.
The starting point is visibility. You need to know what software and services have access to your systems and data. That list is often longer than people expect, particularly once you account for integrations, browser extensions, and tools that connect to your cloud accounts.
From there, the principle of least access applies to vendors as much as it does to employees. Third-party tools should have access only to what they genuinely need to do their job.Monitoring for unusual activity in your environment is the most reliable early warning system. A managed security provider who watches your network for anomalous behavior can catch supply chain compromises significantly faster than waiting for obvious symptoms.
Supply chain attacks do not require your business to make a mistake. You can do everything right and still be affected through a trusted vendor. The response is not to stop using vendors but to choose them with appropriate care, limit their access thoughtfully, and maintain the monitoring capability to detect unusual activity quickly when it occurs.
Supply chain risk starts with knowing who has access to your systems. We help businesses map their vendor exposure and build monitoring capabilities that catch problems early. Get in touch to start that conversation.
It is an attack that reaches your business through a trusted vendor, software provider, or update, using their legitimate access to get to you.
Because they bypass your own defenses. When a trusted vendor is compromised, their access into your systems is inherited by the attacker.
Know which vendors and tools have access to your data, keep software updated, and prefer partners who can demonstrate their own security practices.
Not entirely, but you can limit exposure by managing vendor access, monitoring for unusual activity, and maintaining tested backups for recovery.
Ready to take the next step? Our team helps small and mid-sized businesses put the right systems and protections in place before problems start. Reach out to schedule a conversation.
Simple IT Management & Support
BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.
Hosted Voice
Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.
Disaster Recovery & Backup
An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.
Managed Cloud Environment
Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.
Managed File Sharing
BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.
Managed Security
BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .
Voice & Data Protection
BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.
Security Assessment & Reporting
Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.
An MSP proactively monitors, maintains, and secures your IT environment so your business runs smoothly. Big Water Tech handles backups, patching, help desk support, and cloud services, giving you predictable costs, faster response times, and a reliable technology success partner focused on your success across Detroit.
Choosing a local MSP means faster on‑site support, better understanding of regional business needs, and more personalized service. Big Water Technologies is a Southfield‑based Technology Success Partner that serves Detroit, offering managed IT services, cloud solutions, VoIP, and IT consulting that align with your local operations and growth goals.
Big Water Technologies’ BIGVoice business VoIP phone system uses the internet to deliver voice calls, conferencing, and advanced features across your office and remote teams. It integrates with your existing IT environment, scales with your business, and reduces phone‑line costs while improving reliability and communication tools for your Metro Detroit‑area organization.
Big Water Tech takes a proactive, layered approach to cybersecurity, combining threat monitoring, endpoint protection, secure backups, and employee training. We assess your unique risks, implement tailored defenses, and continuously update your security posture to protect data, systems, and compliance across your Detroit organization.
Outsourcing IT support gives you access to expert resources without the overhead of an in‑house team. With Big Water Tech, you gain faster response times, reliable help desk support, scalable cloud solutions, and stronger cybersecurity, so your Detroit business stays agile, secure, and focused on growth.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us as your trusted MSP on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.