Comprehensive IT Solutions
Big Water Technologies offers tailored outsourced IT support solutions covering managed services, phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and compliance experts with the ability to protect your network while ensuring your environment exceeds regulatory requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology. That's why your success is our success. We make IT work for you - so you can drive growth.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by outsourced IT support providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive outsourced IT support and management of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.

Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services. Stay informed, stay protected, and make smarter decisions for your business.

Remote work has been a game-changer. Lower overhead. Happier employees. Wider talent pool. All wins.
But there’s a catch: every remote login, home Wi-Fi network, and personal device your team uses is another open door a hacker might walk through.
In an office, you control the network. You control the devices. You control the environment. Once people scatter to coffee shops, airports, and home offices, that control disappears — and cybercriminals love it.
If you think your remote setup is “good enough,” here are the risks you might be ignoring.
Phishing Scams That Look Legit
When employees are spread out, there’s no quick “Hey, did you send this?” at the desk next to them. Hackers send fake emails pretending to be coworkers, clients, or IT and someone clicks. The result? Stolen credentials, a data breach, or worse.
Unsecured Wi-Fi Networks
Public Wi-Fi is basically a hacker’s fishing pond. And yes, plenty of employees still use it for work. One wrong connection and everything they send, including passwords, can be intercepted.
Weak Passwords & Lazy Authentication
Remote work can make people lax. Short, reused passwords. No MFA. Devices left unlocked. It only takes one compromised account to give an attacker a foothold.
Shadow IT
With more freedom comes more “I’ll just use this app I like better.” The problem? IT doesn’t know about it, can’t secure it, and can’t see the data flowing through it. That’s how blind spots turn into breaches.
Build a Remote Work Security Policy
Don’t assume people know the rules, write them down. Spell out:
Which devices and apps are approved.
Password and authentication requirements.
How to access company data.
How and when to report security issues.
Lock Down Remote Access
Require a VPN for all work connections. It encrypts data, even over sketchy Wi-Fi. Pair it with multi-factor authentication so stolen credentials aren’t enough to get in.
Train Like It Matters
Technology can’t stop every bad click. Regular security training, phishing simulations, password hygiene, secure file sharing, makes employees your first line of defense, not your weakest link.
Pick Tools That Are Actually Secure
Email, chat, video calls, file sharing, if your team uses it, it needs to be vetted and secure. “Free” or “easy” isn’t worth it if it puts data at risk.
Have an Incident Response Plan
Breaches happen. The faster you spot and contain them, the less damage they do. Your plan should cover:
How to identify and isolate the threat.
Who gets notified.
How to restore systems and data quickly.
Managing remote work security isn’t easy especially for small teams without dedicated security staff. A trusted IT or cybersecurity provider can give you:
Continuous monitoring for suspicious activity.
Regular security audits.
Expert guidance on tools, policies, and compliance.
It’s not about adding red tape. It’s about making sure your “work from anywhere” culture doesn’t become “get hacked from anywhere.”
Bottom line:
Remote work is here to stay. So are the threats that come with it. If you don’t lock down devices, connections, and user behavior, you’re leaving the door wide open. The best time to fix that? Before someone else finds the key.
Simple IT Management & Support
BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.
Hosted Voice
Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.
Disaster Recovery & Backup
An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.
Managed Cloud Environment
Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.
Managed File Sharing
BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.
Managed Security
BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .
Voice & Data Protection
BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.
Security Assessment & Reporting
Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.