Every thriving company depends on reliable, clear, and flexible communication. In Southfield, MI, more organizations are moving away from older phone lines and choosing a modern VoIP Phone System that gives them room to grow. As an outsourced IT support company, Big Water Technologies delivers this shift with a practical, people-first approach that helps local businesses communicate without limits.
A VoIP Phone System brings voice, video, chat, mobility, and cloud tools together in one platform. We help companies in Southfield, MI, use this technology to cut costs, boost productivity, and support teams wherever they work. With our guidance and long-standing local presence, you gain a communication foundation strong enough to support your long-term goals.
At Big Water Technologies, we understand how important it is to keep your phones working at all times. A well-built VoIP Phone System gives your team confidence, your clients consistency, and your business the freedom to grow. That is why we design every system around the workflows you depend on, the clients you serve, and the pace of your daily operations in Southfield, MI.

Our BIGvoice VoIP Phone System is more than a way to make and receive calls. It is a complete communication platform that adapts as your business grows. Across Southfield, MI, companies choose BIGvoice VoIP for the flexibility, control, and mobility that traditional systems cannot match.
With a modern VoIP Phone System, your business benefits from:
Lower monthly costs
Unified communication tools
Clear call quality and reliable performance
Built-in scalability
Mobile and remote work flexibility
Secure communication features
Advanced tools like call recording, video meetings, voicemail to email, and call routing
Businesses in Southfield, MI that upgrade to our BIGvoice VoIP Phone System immediately notice the difference. Phones run smoother. Call handling becomes easier. Teams collaborate faster. The entire process feels more connected and more efficient.
A VoIP Phone System gives your team a complete suite of communication tools built to handle real business challenges in Southfield, MI. You gain far more than standard calling.
Your team can use voice, video, messaging, and collaboration tools from a single platform. This keeps everyone connected and reduces the need for multiple apps or services. With a unified VoIP Phone System, your business in Southfield, MI can maintain consistent communication no matter who is in the office, in the field, or working remotely.
Your VoIP Phone System can connect with your CRM platforms, project tools, and more. This helps your team work faster and avoid time wasted switching between programs. Southfield, MI businesses benefit greatly from a phone system that supports daily routines instead of interrupting them.
Adding new hires, new lines, or new locations takes only a few minutes. There is no need for costly hardware changes or complicated installations. A scalable VoIP Phone System gives Southfield, MI, companies the freedom to grow without unnecessary expenses.
Even if your local network experiences downtime, your VoIP Phone System continues to operate through mobile apps and cloud tools. This is essential for business continuity in Southfield, MI, where uninterrupted service can make or break customer relationships.
Big Water Tech provides advanced security for your VoIP Phone System. Encryption, call security settings, and secure network configuration help protect sensitive client information. For many organizations in Southfield, MI, this is a crucial layer of safety that traditional phone lines simply cannot offer.
Our company is built around serving businesses throughout Metro Detroit and especially Southfield, MI. We deliver VoIP Phone System solutions with a patient, people-focused approach. You will never feel left behind, rushed, or overlooked. We take time to understand your goals so your communication system genuinely supports the way you work.
Our services include:
VoIP Phone System design and installation
Unified communications and cloud calling
Network planning and secure system setup
On-site and remote training
Ongoing monitoring and support
Cybersecurity services that work alongside your phone system
Technology planning for future growth
Your VoIP Phone System becomes part of a larger technology strategy that supports your employees and strengthens your business in Southfield, MI.
Many businesses in Southfield, MI, face similar issues:
Old phone lines that break down
High monthly telecom bills
Remote workers who cannot access the same tools
Limited call routing options
Systems that cannot grow with the business
Complicated hardware that slows down daily operations
The BIGvoice VoIP Phone System from Big Water Tech eliminates each one of these pain points. Instead of constant struggles, you gain a smooth, reliable communication process that helps your business move forward.
Southfield, MI, is home to healthcare practices, law firms, manufacturers, financial offices, construction companies, nonprofits, and more. Each one has different communication needs. Big Water Tech understands these differences and uses them to design VoIP Phone System solutions tailored for the local environment.
Companies across Southfield, MI, rely on us for:
Secure communication systems
Fast deployment
Simple onboarding
Friendly, responsive support
Long-term reliability
Your VoIP Phone System is built to strengthen your organization today and continue supporting it as technology changes.
Local businesses rely on us because we keep the process smooth, respectful, and efficient. Clients appreciate our attention to detail, quick responses, and patient approach during setup and training. This trust keeps our relationships strong and long-lasting.
Versatile Managed Phone Services
“We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. Big Water also has a full catalogue of services and we have requested quotes for several different services and they are prompt and professional. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!”
Colleen Budde
Long-Term Partnerships
“I've had the pleasure of collaborating with Bigwater Tech for over 12 years across various IT projects, spanning from phone systems to server management and cloud services. Their team has consistently demonstrated a high level of expertise and professionalism. Despite being relatively tech-savvy myself, I've found their assistance invaluable whenever I've encountered complex issues. The staff at Bigwater Tech are not only friendly but also incredibly helpful, making them a trusted partner I can rely on.”
Derrick Weiss
Consistent, Responsive Support
“I just wanted to send you this email to say thanks to you and your staff for such a great experience! As I told you yesterday, I am so pleased with the service we have received. When we have issues the tickets placed by our staff are answered in a timely manner and issues are addressed and fixed within a reasonable amount of time. In particular, Erich has been wonderful. He is like my go-to guy. He is always helpful and has been a pleasure to work with. Thank you!”
Dr Debby Feinberg
Big Water Technologies delivers tailored VoIP Phone System solutions for:
Healthcare: Supports secure communication, telemedicine, and compliance.
Professional Services: Improves workflow and client communication.
Legal: Ensures call recording, confidentiality, and secure email integration.
Construction: Gives field teams mobile access and simple communication tools.
Manufacturing: Strengthens communication between offices, warehouses, and floors.
Nonprofits: Offers cost-effective options with powerful collaboration features.
Every industry in Southfield, MI, gains meaningful advantages from a VoIP Phone System that fits the way they operate.
When you select a VoIP Phone System from Big Water Tech, you receive:
Custom System Design: We build your solution around your daily operations, not the other way around.
Proactive Monitoring: Your system stays updated, secured, and optimized at all times.
Advanced Security Tools: Encryption, secure routing, analytics, and training protect your organization.
Future Ready Technology: Your VoIP Phone System stays aligned with modern tools and cloud applications used by growing companies across Southfield, MI.
Simple Management: Manage users, devices, and features from a single dashboard.
A modern VoIP Phone System delivers features that make daily work easier:
Mobile and desktop apps for flexible access
Auto attendants
Call routing and queues
Call recording and quality monitoring
Voicemail to email
Video meetings
Secure extensions
Instant messaging and presence
Detailed call analytics
Companies in Southfield, MI, use these tools to improve customer service, reduce downtime, and give their employees more confidence with every call.
When your VoIP Phone System works alongside your managed IT services, your entire operation runs smoothly. Big Water Tech helps align your communication tools with your network security, cloud services, disaster recovery planning, and long-term technology goals. This unified approach removes complexity and gives Southfield, MI, businesses a reliable, easy-to-manage foundation.
Transitioning to a VoIP Phone System in Southfield, MI, is easier than most businesses expect. Our process includes:
Friendly consultation
Detailed planning
Careful system setup
Number porting
On-site or remote installation
Hands-on training
Ongoing support
Regular check-ins
We stay with you at every step to make sure your experience is positive and productive.
To maximize your BIGvoice VoIP Phone System in Southfield, MI:
Confirm your bandwidth supports call quality
Identify the features your team uses most
Schedule periodic security reviews
Check call analytics for opportunities
Keep future growth in mind
These simple steps protect your investment and keep your system performing at its best.
Your business deserves a VoIP Phone System that lifts the weight off your shoulders and brings clarity to your communication. Big Water Tech is ready to help your team in Southfield, MI, take the next step with confidence. We build systems that are reliable, secure, and easy to manage, and we support you every step of the way.
If you are ready to strengthen your communication and give your team the tools they need to succeed, Big Water Technologies is here to help. Contact us today and discover how a VoIP Phone System can support your growth in Southfield, MI.
A VoIP Phone System enables businesses to make and receive calls using an internet connection rather than traditional phone lines. This approach allows for more flexibility, mobility, and access to unified communication features. Big Water Tech configures and manages the VoIP Phone System in Southfield, MI, to ensure secure and efficient operation.
Key benefits include cost savings, improved scalability, mobile access, advanced features (like video calling and voicemail transcription), and simplified management. For growing organizations in Southfield, VoIP Phone Systems also provide stronger integration with cloud applications and remote work support.
Yes, when properly deployed and managed. Big Water Tech secures all VoIP Phone System Southfield, MI projects with industry-standard encryption, regular monitoring, and staff training. This ensures compliance with local and federal requirements, supporting industries like healthcare and legal.
Support includes initial consultation, deployment guidance, user training, and ongoing system monitoring. Clients can access responsive ticketing for technical issues and routine check-ins to align the system with evolving business needs.
Deployment can happen rapidly, often in days or weeks, depending on system complexity, number porting requirements, and training needs. Big Water Tech manages the process from start to finish for minimum disruption and maximum uptime.