Comprehensive IT Solutions
Big Water Technologies offers tailored outsourced IT support solutions covering managed services, phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and compliance experts with the ability to protect your network while ensuring your environment exceeds regulatory requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology. That's why your success is our success. We make IT work for you - so you can drive growth.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by outsourced IT support providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive outsourced IT support and management of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.

Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services. Stay informed, stay protected, and make smarter decisions for your business.

For the last decade, the message was simple: “Go cloud-first.”
Public cloud platforms like Microsoft Azure, AWS, and Google Cloud promised lower costs, unlimited scalability, and freedom from on-prem headaches.
But 2025 is shaping up differently. Across Michigan from law firms in Detroit to accounting firms in Grand Rapids business leaders are rethinking what “the cloud” really means.
A new Private Cloud Outlook 2025 report shows a clear shift underway:
93% of organizations are now deliberately balancing public and private cloud
53% plan to make private cloud their top priority for new workloads in the next three years
73% are actively moving some workloads back from public to private — and a third have already done it
So why the change? It comes down to three things:
92% of respondents say they trust private cloud more.
That’s no surprise especially for firms that handle client or patient data. Private cloud environments give you dedicated infrastructure, tighter access control, and better alignment with CIS, NIST, and HIPAA frameworks.
For Michigan law, accounting, and medical practices, that means fewer compliance headaches and happier insurance underwriters.
Public cloud pricing can be tricky. Data egress fees, API calls, and unexpected usage spikes make budgeting difficult.
Private cloud offers more predictable, fixed costs a big deal for SMBs that value stability over surprises.
As more firms experiment with AI, 60% say they prefer private cloud for training and running models. It’s not just about performance it’s about keeping sensitive data inside your own environment.
Of course, no one platform does it all. The smartest approach is hybrid: using public cloud for scale and flexibility, and private cloud for control and compliance.
The challenge? Many SMBs struggle with siloed IT teams, skill gaps, and unclear strategies. In fact, 80% of companies say they’re relying on external partners to get their cloud environments right.
That’s where a Technology Success Partner like Big Water Tech comes in. We help Michigan businesses design, migrate, and manage the right mix of cloud platforms aligned to business outcomes, not just infrastructure trends.
The public cloud isn’t “bad,” and private cloud isn’t “old-school.” The real win comes from balance — putting each workload where it performs best.
If you’re ready to rethink your cloud strategy for 2025, our team can help you design a solution that keeps IT simple, secure, and scalable.
📞 Let’s talk about your cloud strategy. Schedule a discovery meeting to review your current setup and opportunities for optimization.
Simple IT Management & Support
BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.
Hosted Voice
Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.
Disaster Recovery & Backup
An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.
Managed Cloud Environment
Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.
Managed File Sharing
BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.
Managed Security
BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .
Voice & Data Protection
BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.
Security Assessment & Reporting
Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.