As a trusted MSP serving Southfield, Detroit, and the surrounding areas, Big Water Tech delivers expert business Outsourced IT Support, proactive cybersecurity, 24/7 help desk, and seamless BIGVoice VoIP phone systems. We take IT off your plate so you can focus on growing your business with confidence and peace of mind.
Schedule a 30-minute call to see if we are a good fit to help your business.

Comprehensive IT Solutions
Big Water Technologies offers tailored business IT support solutions covering managed services, business phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and IT compliance experts. We are a Cyber AB Registered Practitioner for CMMC, helping Detroit businesses and government contractors meet federal cybersecurity requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology and tech problems. That's why your success is our success. We make IT work for you - so you can drive growth, productivity, and have peace of mind.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy
We’re proud to earn top marks from our clients through Crewhu’s customer feedback program. Every response helps us improve - and confirms that our team is making a real difference through responsive, friendly, and effective IT support. When our clients succeed, we succeed - and that’s what drives everything we do.

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by managed services providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive corporate IT support and IT management services of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.
Protect Your Business from Cyber Threats
Proactive monitoring, threat detection, and compliance-focused security solutions that safeguard your systems, data, and operations around the clock. Our BIGshare solution is HIPAA and PCI compliant, built for healthcare, legal, and financial services businesses.
Responsive User Assistance
Fast, reliable technical support that resolves user issues, reduces downtime, and keeps your team productive.
Empower Work, Anywhere, Anytime
Streamline collaboration, enhance productivity, and secure your business with expert Microsoft 365 setup, management, and ongoing support.
Scale Smarter, Operate Anywhere
Optimize performance, enhance flexibility, and reduce costs with secure, scalable cloud solutions tailored to your business needs.
Delivering exceptional customer service is at the heart of our IT management support services. Discover why businesses in Detroit rely on Big Water Tech for dependable IT and computer support.
Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services & solutions. Stay informed, stay protected, and make smarter decisions for your business or organization.

Most businesses think about IT in terms of whether it keeps up. Can it handle more users, more data, more demand? That is the right question for staying afloat. It is the wrong question for growing well. The businesses that scale smoothly are not the ones whose technology merely survives the added load. They are the ones whose technology makes the next stage of growth easier than the last.
Good IT does more than keep up with growth. It removes the friction around adding people, clients, and locations, so scaling gets easier instead of harder.
IT that supports growth reacts to it. You add five people, so you buy five more licenses and set up five more accounts. You open a second location, so you scramble to extend access to it. The work gets done, but every step of growth creates a fresh round of catching up.
IT that enables growth works differently. The systems are built so that adding people, clients, or locations is a routine step rather than a project. The friction that normally comes with scaling has already been removed. Instead of slowing you down, your technology quietly makes the next move simpler.
When IT is built to enable growth, onboarding a new employee takes minutes, not days. Accounts, access, and devices are set up from a standard template, so a new hire is productive on day one instead of waiting on IT.
Tools and systems are chosen with scale in mind. Rather than software that works for a team of ten and strains at thirty, you have systems that grow with you. Access works the same whether someone is in the office, at home, or on the road. And security is built in from the start, so growing your headcount does not mean opening new gaps.
The places growth stalls are predictable. Onboarding that depends on someone manually configuring each device. File systems that were fine for a small team and now slow everyone down. Tools that do not talk to each other, so information gets copied by hand between them. Security that was set up once and never revisited as the team doubled.
None of these problems look urgent on any given day. That is exactly why they persist. They are tolerated as the cost of being busy, until the moment you try to grow quickly and discover that your technology is the thing holding you back.
Making growth easier starts with looking at where your current setup creates friction and removing it before it becomes a bottleneck. That means standardizing how people and devices get set up, choosing tools that scale, and planning your infrastructure around where the business is heading rather than where it has been.
It also means managing IT proactively, so the systems your team depends on stay reliable as the load increases. Growth puts stress on technology. The goal is for that stress to be absorbed in the background, not felt by everyone trying to do their jobs.
Technology that keeps up with growth is the minimum. Technology that makes growth easier is the advantage. The difference shows up most when you are trying to move fast, in the moments when good IT either clears the path or quietly blocks it. Building toward the second kind is one of the highest-return decisions a growing business can make.
It means your technology is built so that adding people, clients, or locations is a routine step rather than a scramble. The friction of scaling is removed in advance, so growth feels easier.
Regular support reacts to growth as it happens, catching up after each change. Growth-enabling IT is designed ahead of time so the next stage of scaling is simpler than the last.
Slow onboarding, manual processes, tools that do not work together, and security that has not kept pace with your headcount are all signs your technology is creating friction.
Standardize how people and devices are set up, choose tools built to scale, manage IT proactively, and plan your infrastructure around where the business is heading.
Ready to take the next step? Our team helps growing businesses build IT that removes friction instead of adding it, so scaling up gets easier at every stage. Reach out to schedule a conversation.
An MSP proactively monitors, maintains, and secures your IT environment so your business runs smoothly. Big Water Tech handles backups, patching, help desk support, and cloud services, giving you predictable costs, faster response times, and a reliable technology success partner focused on your success across Detroit.
Choosing a local MSP means faster on‑site support, better understanding of regional business needs, and more personalized service. Big Water Technologies is a Southfield‑based Technology Success Partner that serves Detroit, offering managed IT services, cloud solutions, VoIP, and IT consulting that align with your local operations and growth goals.
Big Water Technologies’ BIGVoice business VoIP phone system uses the internet to deliver voice calls, conferencing, and advanced features across your office and remote teams. It integrates with your existing IT environment, scales with your business, and reduces phone‑line costs while improving reliability and communication tools for your Metro Detroit‑area organization.
Big Water Tech takes a proactive, layered approach to cybersecurity, combining threat monitoring, endpoint protection, secure backups, and employee training. We assess your unique risks, implement tailored defenses, and continuously update your security posture to protect data, systems, and compliance across your Detroit organization.
Outsourcing IT support gives you access to expert resources without the overhead of an in‑house team. With Big Water Tech, you gain faster response times, reliable help desk support, scalable cloud solutions, and stronger cybersecurity, so your Detroit business stays agile, secure, and focused on growth.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us as your trusted MSP on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.