Outsourced IT Support & Phone Systems Services

for Michigan Businesses

At Big Water Tech, we manage every aspect of your IT setup. From your cybersecurity to help desk, we’ve got you covered with tailored IT solutions to fit your needs.

The trusted IT Services Company in Metro Detroit, to enhance productivity, protect your business, and achieve long-term success.

Your Neighborhood Technology Success partner

Joe Smart
Service Manager

Jennifer Shubow
Senior Sales Executive

Beverly Ames
Carrier Services Manager

Lisa Sariol
Manager of Operations

Robert Shubow
President

John Lowery
CEO

Marc Landau
IT Director

Bill Hickey
Client Services Manager

Glen Adams
Project Coordinator

Why Businesses Choose Big Water Tech

Comprehensive IT Solutions

Big Water Technologies offers tailored IT solutions covering managed services, phone systems, cybersecurity, cloud services, and more.

Security and Compliance Experts

You can rest assured knowing we're security and compliance experts with the ability to protect your network while ensuring your environment exceeds regulatory requirements.

Exceptional Customer Service

Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.

Commitment to Client Success

You're far too busy to worry about technology. That's why your success is our success. We make IT work for you - so you can drive growth.

Client Success Stories

We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!

COLLEEN BUDDE

Franchise Owner at Office Evolution Troy

Is Your Technology Becoming Too Complex
For What It Needs To Be?

John Lowery
CEO, Big Water Tech

Big Water Tech is Here to Help Keep IT Simple with Bespoke IT Services.

At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.

Feel like you’ve been down this road before?

If you've felt burned by IT providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.

Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.

Schedule an Appointment Today

As Your Technology Success Partner,
We're Here to Help You Drive Growth With:

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Simplified IT Management

BIGview offers proactive management of technology assets on a subscription basis.

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VoIP & Hybrid Phone Systems

Desktop & Mobile App, as well as Service Management with flexible VoIP service.

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Vendor Neutral Management

We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.

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Comprehensive Equipment Support

We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.

Low voltage cabling, paging, and camera systems designed to fit the needs of your team.

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Ongoing Evaluation and Planning

Stay focused on the success of your company with regular proactive business reviews.

Our Services

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Simple IT Management & Support

BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.

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Hosted Voice

Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.

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Disaster Recovery & Backup

An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.

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Managed Cloud Environment

Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.

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Managed File Sharing

BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.

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Managed Security

BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .

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Voice & Data Protection

BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.

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Security Assessment & Reporting

Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.

What Clients Say About Us

Peace of Mind at an Affordable Flat Monthly Fee

I just wanted to send you this email to say thanks to you and your staff for such a great experience! As I told you yesterday, I am so pleased with the service we have received. When we have issues the tickets placed by our staff are answered in a timely manner and issues are addressed and fixed within a reasonable amount of time. In particular, Erich has been wonderful. He is like my “go-to guy.” He is always helpful and has been a pleasure to work with. Thank you!

John Gracey

Dr. Debby Feinberg

Owner at Vision Specialists of Michigan

A Trustworthy, Transparent Partner

We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. Big Water also has a full catalogue of services and we have requested quotes for several different services and they are prompt and professional. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!

Kevin Truan

Colleen Budde

Franchise Owner at Office Evolution Troy

One of the Best Companies Around

I've had the pleasure of collaborating with Bigwater Tech for over 12 years across various IT projects, spanning from phone systems to server management and cloud services. Their team has consistently demonstrated a high level of expertise and professionalism. Despite being relatively tech-savvy myself, I've found their assistance invaluable whenever I've encountered complex issues. The staff at Bigwater Tech are not only friendly but also incredibly helpful, making them a trusted partner I can rely on.

John Gracey

Derrick Weiss

Purchasing Agent at Contractors Pipe & Supply Corp

Take IT Off Your Plate...

Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.

Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.