Comprehensive IT Solutions
Big Water Technologies offers tailored business IT support solutions covering managed services, business phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and IT compliance experts. We are a Cyber AB Registered Practitioner for CMMC, helping Detroit businesses and government contractors meet federal cybersecurity requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology and tech problems. That's why your success is our success. We make IT work for you - so you can drive growth, productivity, and have peace of mind.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy
We’re proud to earn top marks from our clients through Crewhu’s customer feedback program. Every response helps us improve - and confirms that our team is making a real difference through responsive, friendly, and effective IT support. When our clients succeed, we succeed - and that’s what drives everything we do.

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by managed services providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive corporate IT support and IT management services of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.
Protect Your Business from Cyber Threats
Proactive monitoring, threat detection, and compliance-focused security solutions that safeguard your systems, data, and operations around the clock. Our BIGshare solution is HIPAA and PCI compliant, built for healthcare, legal, and financial services businesses.
Responsive User Assistance
Fast, reliable technical support that resolves user issues, reduces downtime, and keeps your team productive.
Empower Work, Anywhere, Anytime
Streamline collaboration, enhance productivity, and secure your business with expert Microsoft 365 setup, management, and ongoing support.
Scale Smarter, Operate Anywhere
Optimize performance, enhance flexibility, and reduce costs with secure, scalable cloud solutions tailored to your business needs.

Delivering exceptional customer service is at the heart of our IT management support services. Discover why businesses in Detroit rely on Big Water Tech for dependable IT and computer support.
Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services & solutions. Stay informed, stay protected, and make smarter decisions for your business or organization.

The compliance landscape is shifting faster than most small firms can keep up with.
HIPAA security rules are tightening. Insurance questionnaires are getting longer and more specific. Banks are asking more questions about vendor security. The DOD (DOW) has finalized CMMCv2. Clients are sending due diligence requests that didn't exist three years ago.
If you run a medical, legal, accounting firm or even a manufacturing company, you're feeling it.
When the pressure builds, I see firms go one of two directions.
"We've always done it this way."
The thinking is: we haven't had a problem yet, so why change? Compliance feels like a cost center. Security feels like IT's job. And there's always something more urgent.
This works until it doesn't. Until the insurance renewal comes back with new requirements. Until a client asks for documentation you don't have. Until an incident forces the conversation you've been avoiding.
Buy everything. Implement nothing well. Spend $30,000 on tools that sit half-configured because nobody had time to finish the rollout.
Panic spending feels productive. But it often creates more complexity without actually reducing risk. And it burns budget that could have been spent on the gaps that actually matter.
Neither approach builds a firm that's resilient, insurable, and ready for what's coming.
The firms that handle compliance pressure well don't try to fix everything at once.
They assess where they are. They identify their biggest gaps. And they improve steadily, quarter over quarter.
This isn't about perfection. It's about progress you can document and defend.
Here's what that looks like in practice:
𝗦𝘁𝗮𝗿𝘁 𝘄𝗶𝘁𝗵 𝗮𝗻 𝗵𝗼𝗻𝗲𝘀𝘁 𝗮𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁. Where are the real gaps? Not the theoretical risks - the actual weaknesses. Shared logins. Untested backups. No written policies. Outdated systems still holding client data.
𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝗶𝘇𝗲 𝗿𝘂𝘁𝗵𝗹𝗲𝘀𝘀𝗹𝘆. You can't fix everything this quarter. Pick the two or three issues that represent the most risk or the most likely audit findings. Focus there first.
𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝘄𝗵𝗮𝘁 𝘆𝗼𝘂'𝗿𝗲 𝗱𝗼𝗶𝗻𝗴. Auditors and insurance carriers don't expect perfection. They expect evidence that you're aware of your gaps and actively working to close them. A documented improvement plan is worth more than a pile of half-implemented tools.
𝗥𝗲𝘃𝗶𝗲𝘄 𝗾𝘂𝗮𝗿𝘁𝗲𝗿𝗹𝘆. Compliance isn't a project with an end date. It's an ongoing practice. Build a rhythm of reviewing progress, reassessing priorities, and adjusting the plan.
𝗖𝗼𝗻𝘀𝗶𝗱𝗲𝗿 𝗮𝗻 𝗼𝘂𝘁𝘀𝗶𝗱𝗲 𝗽𝗲𝗿𝘀𝗽𝗲𝗰𝘁𝗶𝘃𝗲. Internal teams often can't see their own blind spots. They're too close to the systems, too familiar with the workarounds. Bringing in an outside assessment - whether a consultant, a managed security provider, or a vCISO - can surface gaps you didn't know existed. It's an investment that pays for itself the first time it catches something your team missed.
The days of "we're too small to worry about this" are ending.
Insurance carriers are denying claims and raising premiums for firms that can't demonstrate basic controls. Clients are asking for SOC 2 reports and security questionnaires before signing contracts. Regulators are closing the loopholes that smaller firms used to rely on.
The firms that will struggle are the ones still operating like it's 2019.
The firms that will thrive are the ones treating compliance as a business function - not a one-time project, not a panic response, but a steady practice of continuous improvement.
If someone asked you today, "What are your firm's three biggest security or compliance gaps, and what's your plan to address them?" - would you have an answer?
If not, that's the conversation worth having this week.
Progress beats perfection. But progress requires knowing where you stand.
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Have any questions where your firm stands? Reach out for a no pressure conversion.
Simple IT Management & Support
BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.
Hosted Voice
Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.
Disaster Recovery & Backup
An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.
Managed Cloud Environment
Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.
Managed File Sharing
BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.
Managed Security
BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .
Voice & Data Protection
BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.
Security Assessment & Reporting
Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.
An MSP proactively monitors, maintains, and secures your IT environment so your business runs smoothly. Big Water Tech handles backups, patching, help desk support, and cloud services, giving you predictable costs, faster response times, and a reliable technology success partner focused on your success across Detroit.
Choosing a local MSP means faster on‑site support, better understanding of regional business needs, and more personalized service. Big Water Technologies is a Southfield‑based Technology Success Partner that serves Detroit, offering managed IT services, cloud solutions, VoIP, and IT consulting that align with your local operations and growth goals.
Big Water Technologies’ BIGVoice business VoIP phone system uses the internet to deliver voice calls, conferencing, and advanced features across your office and remote teams. It integrates with your existing IT environment, scales with your business, and reduces phone‑line costs while improving reliability and communication tools for your Metro Detroit‑area organization.
Big Water Tech takes a proactive, layered approach to cybersecurity, combining threat monitoring, endpoint protection, secure backups, and employee training. We assess your unique risks, implement tailored defenses, and continuously update your security posture to protect data, systems, and compliance across your Detroit organization.
Outsourcing IT support gives you access to expert resources without the overhead of an in‑house team. With Big Water Tech, you gain faster response times, reliable help desk support, scalable cloud solutions, and stronger cybersecurity, so your Detroit business stays agile, secure, and focused on growth.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us as your trusted MSP on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.