As a trusted MSP serving Southfield, Detroit, and the surrounding areas, Big Water Tech delivers expert business Outsourced IT Support, proactive cybersecurity, 24/7 help desk, and seamless BIGVoice VoIP phone systems. We take IT off your plate so you can focus on growing your business with confidence and peace of mind.
Schedule a 30-minute call to see if we are a good fit to help your business.

Comprehensive IT Solutions
Big Water Technologies offers tailored business IT support solutions covering managed services, business phone systems, cybersecurity, cloud services, and more.
Security and Compliance Experts
You can rest assured knowing we're security and IT compliance experts. We are a Cyber AB Registered Practitioner for CMMC, helping Detroit businesses and government contractors meet federal cybersecurity requirements.
Exceptional Customer Service
Our team has been in the industry since the 1970s - allowing us to offer you informed, strategic insight while maintaining a high level of customer service.
Commitment to Client Success
You're far too busy to worry about technology and tech problems. That's why your success is our success. We make IT work for you - so you can drive growth, productivity, and have peace of mind.
We currently use Big Water for our managed phone service and they are great! We have had issue with managed phone service providers in the past but Jenn is super responsive when we have an issue or need a new line added or removed. I would not hesitate to recommend Big Water for managed phone services, low voltage or other technology needs!
COLLEEN BUDDE
Franchise Owner at Office Evolution Troy
We’re proud to earn top marks from our clients through Crewhu’s customer feedback program. Every response helps us improve - and confirms that our team is making a real difference through responsive, friendly, and effective IT support. When our clients succeed, we succeed - and that’s what drives everything we do.

John Lowery
CEO, Big Water Tech
At BigWater Technologies, safeguarding the integrity and security of your IT system is non-negotiable. We're dedicated to optimizing your technology to enhance efficiency and power.
If you've felt burned by managed services providers in the past, rest assured, we prioritize fostering lasting client relationships over maximizing profits. Our focus is on maximizing the potential of your current IT infrastructure while keeping costs in check – possibly even reducing them.
Contact us at (248) 220-7714 to kick-start crucial IT discussions tailored to businesses like yours. Let's redefine your IT experience together.
Simplified IT Management
BIGview offers proactive corporate IT support and IT management services of technology assets on a subscription basis.
VoIP & Hybrid Phone Systems
Desktop & Mobile App, as well as Service Management with flexible VoIP service.
Vendor Neutral Management
We provide a thorough needs assessment, available provider review, order management, issue management, and regular bill reviews.
Comprehensive Equipment Support
We take care of your network security, switching, WiFi, servers, computers, video conferencing, and more.
Installation & Support
Low voltage cabling, paging, and camera systems designed to fit the needs of your team.
Ongoing Evaluation and Planning
Stay focused on the success of your company with regular proactive business reviews.
Protect Your Business from Cyber Threats
Proactive monitoring, threat detection, and compliance-focused security solutions that safeguard your systems, data, and operations around the clock. Our BIGshare solution is HIPAA and PCI compliant, built for healthcare, legal, and financial services businesses.
Responsive User Assistance
Fast, reliable technical support that resolves user issues, reduces downtime, and keeps your team productive.
Empower Work, Anywhere, Anytime
Streamline collaboration, enhance productivity, and secure your business with expert Microsoft 365 setup, management, and ongoing support.
Scale Smarter, Operate Anywhere
Optimize performance, enhance flexibility, and reduce costs with secure, scalable cloud solutions tailored to your business needs.

Delivering exceptional customer service is at the heart of our IT management support services. Discover why businesses in Detroit rely on Big Water Tech for dependable IT and computer support.
Start by assessing your Cyber Score to understand your business’s online security. This score provides clarity, replacing uncertainty with insight, so you know exactly where you stand and what needs improvement.
Use your Cyber Score to develop a clear, actionable Cyber Roadmap. This plan highlights vulnerabilities and provides precise steps to strengthen your security, saving you time and resources. Schedule a meeting with Big Water Tech so we can help you create a clear, strategic path to cyber resilience.
Put your Roadmap into action with a step-by-step approach to stronger protection. Demonstrate your commitment to safeguarding customer data while equipping your IT team with a focused, cost-effective security strategy.

Our blog shares practical guidance, expert takes, and real-world lessons drawn from the front lines of IT services & solutions. Stay informed, stay protected, and make smarter decisions for your business or organization.

Ransomware is not a new threat. Businesses have been aware of it for years. What has changed is how it operates. Modern ransomware attacks are significantly faster, more targeted, and more sophisticated than the versions that dominated headlines a few years ago, and the defenses that were adequate then are not fully adequate now.
Ransomware in 2026 moves faster and is harder to recover from, which means your preparation matters more than the elegance of your prevention.
Speed is the most significant operational change. Earlier ransomware attacks moved through a network over days, giving alert security teams a window to detect and contain the intrusion before files were encrypted. Today, well-organized ransomware groups have automated large portions of the attack process. Reconnaissance, lateral movement through the network, identification of high-value targets, and encryption can all happen within hours of initial access.
Double extortion is the second major change. Attackers no longer simply encrypt your files and demand payment for the decryption key. They also steal a copy of your data before encrypting it and threaten to publish it publicly if you do not pay. This changes the calculus even for businesses with strong backups. The threat is no longer just about recovering access to your data. It is about preventing the exposure of sensitive client information, financial records, or internal communications.
Keep software and operating systems current. Vulnerability exploitation is now the most common initial access vector. Attackers look for unpatched systems first.
Train employees to recognize phishing. Most ransomware infections still begin with a human clicking something they should not have.
Use multi-factor authentication on all accounts. Credential theft is still a significant entry point. Two-step verification stops most credential-based attacks even when passwords are compromised.
Maintain tested, isolated backups. The most important word is tested. A backup that has never been restored from is a hope, not a guarantee. And isolated means the backup cannot be reached and encrypted by ransomware attacking your main systems.
If ransomware is detected on your systems, the first priority is containment. Disconnect affected systems from the network immediately to prevent spread. Contact your managed IT provider or incident response team before doing anything else. Do not pay immediately. Law enforcement agencies and security firms sometimes have decryption tools for known ransomware variants, and paying does not guarantee recovery or prevent the data leak threat.
It is faster and more aggressive, often stealing data and demanding payment in rapid cycles, leaving far less time to react than in past years.
Combine prevention, like patching and training, with tested, isolated backups and a clear recovery plan, since recovery speed drives the real impact.
Only if they are tested and protected. Attackers often target backups, so they must be isolated and verified to be reliable when you need them.
Preparation. The speed of your recovery, driven by tested backups and a clear plan, matters more than the sophistication of your prevention stack.
Ransomware preparedness starts with a security assessment and a tested recovery plan. If you do not have both in place, we can help you build them. Reach out to schedule a conversation about where your business stands.
Simple IT Management & Support
BIGview offers proactive management of technology assets on a subscription basis. BIGview is a service based offering designed specifically for your organization's requirements.
Hosted Voice
Desktop & Mobile App, SIP Firewall, and Service Management with flexible VoIP service. Powerful call control on a local business number you can access from anywhere.
Disaster Recovery & Backup
An automated data backup and restore system providing powerful tools to protect your organization's data. It doesn’t require any human assistance beyond the initial installation.
Managed Cloud Environment
Protecting your data is incredibly important. Our BIGcloud Server is highly secure, extremely reliable, easy to scale, and has simple and affordable pricing.
Managed File Sharing
BIGshare Managed Cloud Sharing is a secure, HIPAA & PCI compliant solution. Our BIGshare comes standard with backup and DRaaS all with unlimited storage for one simple price.
Managed Security
BIGprotect is a comprehensive fully-managed security solution. It provides a powerful way to protect your organization’s network .
Voice & Data Protection
BIGguard is a protection plan for your voice and data communications equipment. It provides a powerful way to protect your organization’s voice and data investment.
Security Assessment & Reporting
Elevate your security posture with our assessment and reporting solutions. Gain comprehensive insights into your organization's security landscape.
An MSP proactively monitors, maintains, and secures your IT environment so your business runs smoothly. Big Water Tech handles backups, patching, help desk support, and cloud services, giving you predictable costs, faster response times, and a reliable technology success partner focused on your success across Detroit.
Choosing a local MSP means faster on‑site support, better understanding of regional business needs, and more personalized service. Big Water Technologies is a Southfield‑based Technology Success Partner that serves Detroit, offering managed IT services, cloud solutions, VoIP, and IT consulting that align with your local operations and growth goals.
Big Water Technologies’ BIGVoice business VoIP phone system uses the internet to deliver voice calls, conferencing, and advanced features across your office and remote teams. It integrates with your existing IT environment, scales with your business, and reduces phone‑line costs while improving reliability and communication tools for your Metro Detroit‑area organization.
Big Water Tech takes a proactive, layered approach to cybersecurity, combining threat monitoring, endpoint protection, secure backups, and employee training. We assess your unique risks, implement tailored defenses, and continuously update your security posture to protect data, systems, and compliance across your Detroit organization.
Outsourcing IT support gives you access to expert resources without the overhead of an in‑house team. With Big Water Tech, you gain faster response times, reliable help desk support, scalable cloud solutions, and stronger cybersecurity, so your Detroit business stays agile, secure, and focused on growth.
Spend less time on IT problems and more time growing your business. Let’s get to know each other and determine how our partnership could grow. With us as your trusted MSP on your side, you can develop a strong barrier against cybercrime, stronger communication strategies, and a better technology plan for the future.
Call (248) 220-7714 today or fill out the form below to schedule your appointment. We’re ready to jumpstart your IT journey.